DVMelite
  • Leesburg, VA, USA
  • Hourly
  • Full Time

Veterinary Client Care Representative

Are you a super friendly and professional Client Service Super Star in search of a position in a field that truly allows you to make a difference? Do you LOVE animals and have a interest in learning all you can about how to help them live long, healthy lives? If so, this is THE position for you!

A busy veterinary hospital in Leesburg has an opening for a warm, compassionate, and polished Client Service Representative to join the team on a Full-Time basis. If you have the following qualifications, apply today!

Qualifications

  • Must love animals! Your compassion for pets should shine through in your care for their humans.
  • Prior reception experience providing exceptional client service both in person and over the phone is required.
  • Dedication. You should be interested in becoming part of a great work family for the long-term.
  • The ability to juggle the bustle of a busy office. Answering phones, triaging patients, assisting clients in person and rocking it as a team member, all at the same time.
  • Tech Savvy with the ability to learn new computer software quickly.
  • The ability to problem solve, applying solutions from prior situations to new as well as the ability to innovate new ways to overcome challenges that pop up.
  • Confidence in the skills you possess while remaining humble enough to know that no one has ALL of the answers. When you are confident, clients are confident in you.
  • Goal driven! The challenge of reaching - and trying to exceed - goals should give you energy and motivation.
  • Excellent written & verbal communication skills and meticulous attention to detail are essential.
  • Prior pet care knowledge helpful but not required!
  • Due to the COVID pandemic, there is an option to begin this position remotely with part-time hours until stay-at-home orders are lifted. Candidates must live within commuting distance of the practice and be interested in a full-time, on-site position when conditions allow. Candidates available for full-time, on-site employment from the start preferred.

Work from Home Requirements

Lansdowne Animal Hospital is committed to taking measures to help protect employees, clients, and the community during the COVID-19 Pandemnic. We have implemented recommended measures to help prevent the spread of COVID-19 in numerous ways, including by having certain team members work from home. In keeping with these efforts, this position will be a work from home position to start!

Hours & Availability

This team works hard to ensure the pets in their care live long, happy and healthy lives from 8am to 6pm, Monday, Tuesday, Wednesday and Friday and from 8am to 7:30pm Thursdays. You should also be ready and willing to pitch in 1-2 Saturday mornings per month from 8am to 1pm.

About Us

Offering a broad spectrum of services from routine well care to emergency services, Lansdowne Animal Hospital meets the needs of the area pets from puppy/kitten years through the elder years. You will be proud to be part of a veterinary hospital team that sincerely loves what they do and the animals they care for.

Compensation

Your superior Customer Service skills will be rewarded with very competitive pay and great benefits including health insurance, paid time off, 401(k) with match and discounted pet care for your own pets!

How to Apply

Positions on this team don't open very often. Don't miss your chance to join a great care team where you will have the opportunity to make a difference every day. If this sounds like your dream job, submit your resume through this ad TODAY for a chance to join us!

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